30-DAY RETURN POLICY

We stand behind our gear. If you are not completely satisfied with your TRADEMOUNTS products, we offer a 30-day return policy from the date of delivery.

To be eligible for a return, the item must be in the same condition that you received it—unused, unmounted, and in its original packaging. Items that show signs of installation, wear, or damage will not be accepted.

INITIATING A RETURN

To start a return, please contact us at trademountshop@gmail.com with your order number and reason for return. If your return is accepted, we will provide you with instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted. The customer is responsible for return shipping costs unless the product arrived defective or incorrect.

DEFECTIVE OR DAMAGED GEAR

Your rig is your shop, and you need gear that works. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right, covering all replacement shipping costs.

EXCEPTIONS / NON-RETURNABLE ITEMS

Certain types of items cannot be returned, including custom-printed fleet orders, modified mounts, or items purchased during clearance sales. Please get in touch if you have questions or concerns about your specific item.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.